Privacy Statement

Your privacy is very important to us.

As part of the normal operation of our business services, we collect information about you. This Privacy Policy outlines the information that we collect about you and what may happen to that information.

Definitive Africa reserves the right to change its privacy policy from time to time. However we will post notices prominently.

Information we collect

If you are merely visiting our site, we collect and store only the following information about you:

» The IP address of the terminal from which you access the Internet.

» The IP address of the website from which you linked directly to our site.

» The date and time you access our site.

» The browser you used to access the site.

» The operating system your terminal used when accessing the site.

We use this information to measure the number of visitors to the different sections of our site, and to help us make our site more useful to visitors. We will not obtain any other personally identifying information about you when you visit our site, unless you choose to provide such information to us.

Your booking

In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, any special needs/dietary requirements etc.

We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as your tour operator, airlines, hotels, transport companies etc. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law.

Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not however, pass any information onto any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary/religious requirements. ( If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making this booking, you consent to this information being passed on to the relevant persons. )

Usually your tour operator or other principal will pass this information onto their suppliers once we have provided it to them. The tour operator or other principal's use of your information is subject to their policy, both in respect of your booking and any future marketing, and is their responsibility. Please ask either us or them for a copy of this if you would like to see it.

Your data controller is: Cresta World Travel Limited.

You are entitled to a copy of your information held by us. If you would like to see this please ask us. [We may make a small charge for providing this to you].

If you would like to know more please send an email to sales@crestaworldtravel.co.uk